Terms of service

Terms of Service

Last updated: September 26, 2025

Welcome to Respect Ldn. The terms “we”, “us” and “our” refer to Respect Ldn. Respect Ldn operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Respect Ldn is powered by Shopify, which enables us to provide the Services to you.

By accessing, browsing, or purchasing from our Services, you agree to be bound by these Terms of Service (the “Terms”) and our Privacy Policy. Please read these Terms carefully before using the Services. If you do not agree, you should not use the Services.

1. Access and Accounts

  • To use the Services, you must be at least 18 years old or the age of majority in your place of residence.

  • You must provide accurate, current, and complete information when creating an account or placing an order.

  • You are responsible for maintaining the confidentiality of your account and password and for all activities under your account.

  • You may not transfer, sell, or share your account with another person.

2. Our Products

  • We make every effort to display our products accurately. However, colours and appearance may vary due to device settings and display differences.

  • Product descriptions, prices, and availability are subject to change without notice.

  • We may limit the sale of products to specific people, regions, or jurisdictions at our discretion.

3. Orders

  • When you place an order, you are making an offer to purchase. We reserve the right to accept or decline any order.

  • Your order is confirmed once we send you an order confirmation email and your payment has been processed.

  • Please check your order carefully before submitting. We may not be able to amend or cancel orders once confirmed.

  • Returns and exchanges are handled in accordance with our Refund Policy.

  • All purchases are for personal use only and not for resale or export.

4. Prices and Billing

  • Prices are shown in GBP (£) and include VAT where applicable. Shipping, handling, and customs charges may be added at checkout.

  • Prices may differ between our online store and other retail or third-party outlets.

  • Promotions or discounts may be subject to separate terms.

  • You agree to provide current, complete, and accurate payment and billing information.

5. Shipping and Delivery

  • Delivery times are estimates only and not guaranteed.

  • Once we hand items to the carrier, risk of loss or damage passes to you.

  • We are not responsible for delays caused by carriers, customs, or events outside our control.

6. Intellectual Property

  • All trademarks, branding, content, designs, and materials on the Services are owned by Respect Ldn, its licensors, or partners and are protected by UK and international intellectual property laws.

  • You may use the Services for personal, non-commercial use only.

  • You may not copy, reproduce, distribute, or exploit any content without our written permission.

7. Optional Tools and New Features

  • We may provide access to third-party tools or features, which are provided “as is” without warranties.

  • Any use of third-party tools is at your own risk and subject to the third party’s terms.

8. Third-Party Links

  • The Services may include links to third-party websites. We are not responsible for third-party content, accuracy, or practices.

  • Transactions with third parties are solely between you and the third party.

9. Relationship with Shopify

Respect Ldn is powered by Shopify, which enables us to provide the Services to you. However, all sales and purchases are made directly with Respect Ldn. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of your transactions with us.

10. Privacy Policy

All personal information we collect through the Services is subject to our Privacy Policy. Shopify may also process some of your information in accordance with its own Privacy Policy.

11. Feedback

If you submit feedback, suggestions, or reviews, you grant us a worldwide, royalty-free licence to use, reproduce, and share this content for business and promotional purposes.

12. Errors and Inaccuracies

We reserve the right to correct any errors, inaccuracies, or omissions on the Services (including after you have placed an order).

13. Prohibited Uses

You must not use the Services:

  • For unlawful, harmful, or fraudulent purposes.

  • To infringe on intellectual property rights.

  • To harass, abuse, or defame others.

  • To upload viruses or malicious code.

  • To collect data from others without consent.

  • To attempt to interfere with the operation of the Services.

We reserve the right to suspend or terminate your account if you breach these Terms.

14. Termination

We may suspend or terminate your use of the Services at any time without notice if you breach these Terms. You remain liable for any outstanding payments up to the termination date.

15. Disclaimer of Warranties

Except as required by UK consumer law, the Services and all products are provided “as is” and “as available,” without warranties of any kind.

16. Limitation of Liability

Nothing in these Terms excludes or limits liability where it would be unlawful to do so (including liability for death or personal injury caused by negligence or for breach of your statutory rights under UK consumer law).
To the fullest extent permitted by law, Respect Ldn will not be liable for indirect, incidental, or consequential damages arising from your use of the Services.

17. Indemnity

You agree to indemnify and hold harmless Respect Ldn, Shopify, and their respective affiliates, officers, employees, and service providers from any claims or liabilities arising from your breach of these Terms.

18. Governing Law

These Terms are governed by the laws of England and Wales. You and Respect Ldn agree that the courts of England and Wales will have exclusive jurisdiction, unless you live in Scotland or Northern Ireland, in which case you may also bring proceedings in your local courts.

19. Changes to These Terms

We may update these Terms from time to time. The most current version will be posted on this page. If changes are material, we will notify you in accordance with applicable law.

20. Contact Information

Questions about the Terms of Service should be sent to:

Respect Ldn
📧 respect.ldn@outlook.com